Terms & Conditions
Please read these terms carefully before placing an order with Primrose.
1. General
Welcome to Primrose. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Products
We make every effort to display our artwork as accurately as possible. However, colours may vary slightly depending on your screen settings and the printing process.
Each framed print is produced on demand by our trusted fulfilment partner after your order has been placed.
3. Pricing
All prices displayed on this website are in Indian Rupees (INR).
Prices are subject to change without prior notice.
4. Orders & Payments
Orders are confirmed only after successful payment.
Once an order enters production, it cannot be modified or cancelled unless required by applicable consumer laws.
5. Shipping
Orders are printed and shipped through our fulfilment partner, Printrove.
Delivery times shown are estimates and may vary depending on location, courier services and public holidays.
6. Returns & Refunds
Please refer to our Refund & Returns Policy for detailed information regarding damaged products, incorrect orders, cancellations and refunds.
7. Product Images & Colour Disclaimer
We strive to ensure that all product photographs and digital previews accurately represent our artwork. However, slight variations may occur between the images displayed on our website and the final printed product.
These variations may result from factors including, but not limited to:
- Differences in monitor, mobile, and tablet screen settings, brightness, and colour calibration.
- The printing process and the characteristics of different paper and ink materials.
- Lighting conditions when product photographs or mockups were created.
Minor differences in colour, tone, texture, scale, or print appearance that arise from these factors are considered normal and do not constitute a defect. Such minor variations are not grounds for a return, exchange, or refund.
8. Intellectual Property
All illustrations, artwork, product photographs, designs and content on this website are the intellectual property of Primrose.
No content may be copied, reproduced, distributed or resold without prior written permission.
9. Limitation of Liability
Primrose shall not be liable for indirect, incidental or consequential damages arising from the use of this website or any purchased products.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
11. Contact
If you have any questions regarding these Terms & Conditions, please contact us through our Contact page or email us at:
primrosedesign24@gmail.com